Policy Updates & Effective February 2023
Your Safety is our Top Priority
We are strongly vested in protecting the health and well-being of our associates, customers, vendors and visitors. Through the changes of evolution of the pandemic, rest assured that KTA Super Stores continues to keep the safety of our associates and customers a top priority.
SANITIZING & CLEANING:
Store cleanliness is a regular practice in all our locations. Sanitizing wipes will be offered for customers to clean wagons and baskets. If wipes are unavailable our KTA associates will sanitize them before displaying carts and baskets for customers.
Hand sanitizing is still strongly recommended to protect yourself and others. Hand sanitizer will continue to be available at the entrance of all of our stores.
PRECAUTIONS:
Please postpone your shopping visit if you are experiencing ANY OF THE FOLLOWING SYMPTOMS OF COVID-19:
- Fever or Chills
- Cough
- Shortness of Breath
- Difficulty Breathing
- Fatigue
- Congestion or Runny Nose
- Muscle or Body Aches
- Headache
- New Loss of Taste or Smell
- Sore Throat
- Nausea or Vomiting, Diarrhea
If you are visibly ill, KTA reserves the right to refuse service to prevent risk to other customers and associates.
We offer grocery delivery for the Pepeekeo, Hilo, Keaau areas at delivery.ktasuperstores.com.
OUR TEAM:
Our KTA Associates are required to be fully vaccinated, unless they applied for an exception. We require all Associates, vendors and visitors to adhere to good hygiene practices. This includes regular hand washing and the use of hand sanitizer between washes. We have protective policies in place regarding associates that display known symptoms of COVID-19, have a suspicion that they have come in contact with a symptomatic individual.
Our associates are working hard to provide you with the best service possible at seven locations on Hawai‘i Island.
We appreciate your patience and understanding as we continue to create a safe shopping experience for our community. Our actions and policies will adjust as needed by the situation. Let’s work together and stay informed to keep Hawai‘i Island healthy and prevent the spread.
Stay informed on the coronavirus (COVID‐19)
The coronavirus (COVID‐19) is an evolving situation. Please stay up to date with information from CDC.gov.
We appreciate your patience and understanding as we continue to create a safe shopping experience for our community. Our actions and policies will adjust as needed by the situation. Let’s work together and stay informed to keep Hawai‘i Island healthy and prevent the spread.
For more information please contact info@ktasuperstores.com for questions and concerns.
New Pharmacy Services
Our Pharmacy is offering new services at select locations such as Curbside Pick-Up at KTA Puainako and Mail Delivery at KTA Keauhou.
Get Your Covid-19 Vaccination
Covid-19 Vaccinations (Primary Series & Booster Doses) are available at any KTA Pharmacy and Community Clinics island wide.
Covid-19 Testing
Protect yourself and others, get tested for Covid-19 as soon as you feel ill or come into contact with someone who is sick.
Protect Yourself
and Others
Learn how to protect yourself and your family and friends from Covid-19 with CDC recommendations.
What to do, if you're sick
If you are sick, come into contact with someone who is sick, suspected of or confirmed with Covid-19, please stay home and get tested.